Contact us
A person answers. Where to ask depends on whether it is about an order.
If it is about an order, answer on the order. Whoever picks it up can already see the part, the buyer, the driver and the clock — which is most of the answer before anybody types. Your order queue.
An order, a pickup, a payout
Orders, or the same thread on WhatsApp. Both reach the same place.
Your shop, your listings, your account
Anything about the shop itself — a detail we hold that needs changing, a listing that will not publish, approval taking longer than you expected — ask through the messenger.
Changing something we approved
Your shop name, your emirate and your WhatsApp number cannot be changed from My shop, because they are what an operator verified. Ask us and a person will do it.
A dispute about a part you sold
Buyers raise disputes with us, not with you, and we resolve them. If one concerns you, you will be told on the order — that thread is the place to answer it.
Last reviewed 2026-09-01